These General Terms and Conditions ("Terms") govern the use of services provided by Linkformoney SÃ rl, a company registered in Luxembourg with its registered office at 6, Boulevard Pierre Dupong, L-1430 Luxembourg, acting under its brand name "Tippbee" (hereinafter referred to as "Tippbee," "we," "us," or "our"). By using our services, you ("User") agree to these Terms. If you do not agree to these Terms, you may not use our services.
2.1 Service Overview: Tippbee provides a platform that enables service providers ("Users") to receive tips from their customers. All tips collected by Tippbee are held in a pooled account managed by our financial partner, VIVA.COM, under an account in the name of Linkformoney.
2.2 Fees and Commissions:
Tippbee Commission: Tippbee deducts a commission fee of 5% plus VAT at the rate of 17% (total commission 5.85%) from the tips received before distributing the net amount to the Users.
VIVA.COM Fees: In addition to Tippbee's commission, VIVA.COM charges separate fees for processing transactions. These fees include charges for receiving funds into the pooled account and transferring funds to the User's designated account. Users acknowledge and agree that these VIVA.COM fees will be deducted from their tips before the net amount is distributed to them.
The specific details of VIVA.COM's fees can vary and are outlined on our website. Users are encouraged to review these fees regularly as they are subject to change.
3.1 Eligibility: To use our services, Users must be at least 18 years old and legally capable of entering into binding contracts under Luxembourg law.
3.2 Registration Information: Users must provide accurate and complete information when registering for an account with Tippbee. Users are responsible for maintaining the accuracy of their information and the security of their account credentials.
3.3 Account Security: Users are solely responsible for the security of their account and for any activity that occurs under their account. Tippbee shall not be liable for any loss or damage arising from the unauthorized use of a User's account.
4.1 Prohibited Uses: Users agree not to use Tippbee's services for any illegal or unauthorized purpose, including but not limited to money laundering, fraud, or any other criminal activity. Tippbee reserves the right to terminate or suspend any User's access to the services for violation of these Terms or any applicable laws.
4.2 Compliance with Laws: Users must comply with all applicable laws and regulations of Luxembourg when using our services.
5.1 Receipt and Pooling of Tips: All tips received by Tippbee on behalf of its Users are deposited into a pooled account managed by VIVA.COM under an account held by Linkformoney.
5.2 Distribution of Tips: Tippbee will distribute the net amount of tips (after deducting the applicable commission fee, VAT, and VIVA.COM fees) to each User's designated account on a regular basis, as specified in the User's account settings.
5.3 Currency and Conversion Fees: All transactions are conducted in Euros (EUR). Tippbee is not responsible for any currency conversion fees that may be charged by a User's financial institution.
6.1 Compliance with Data Protection Laws: Tippbee is committed to protecting the privacy and security of Users' personal data in accordance with all applicable data protection laws, including but not limited to the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the Luxembourg data protection regulations.
6.2 Collection and Use of Personal Data: We collect and process personal data only as necessary for providing our services, maintaining the security of our platform, complying with legal obligations, and enhancing User experience. Details regarding the types of data we collect, how we use it, and Users' rights concerning their data are outlined in our Privacy Policy, which forms an integral part of these Terms.
6.3 Data Security: Tippbee implements appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include, but are not limited to, encryption, access controls, and regular security assessments.
6.4 Data Sharing and Disclosure: Tippbee does not sell or rent Users' personal data to third parties. We may share personal data with trusted third-party service providers and partners only to the extent necessary for providing our services, complying with legal obligations, or as otherwise permitted by applicable law. Any such third parties are required to comply with data protection standards that are at least as stringent as those under these Terms.
6.5 User Rights: Users have the right to access, rectify, erase, restrict, or object to the processing of their personal data, as well as the right to data portability, in accordance with applicable law. Users can exercise these rights by contacting us at [Your Contact Email].
6.6 Data Retention: We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements.
7.1 General Limitation: To the fullest extent permitted by law, Tippbee shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) the use or inability to use the services; (ii) unauthorized access to or use of Tippbee's servers and/or any personal information stored therein; or (iii) any other matter related to the services.
7.2 Maximum Liability: Tippbee's maximum liability to any User for any claim arising out of or relating to the services shall not exceed the amount of tips collected on behalf of that User in the month preceding the event giving rise to the claim, less the applicable commission, VAT, and VIVA.COM fees.
Users agree to indemnify, defend, and hold harmless Tippbee, its affiliates, and their respective directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with the User's access to or use of the services or violation of these Terms.
9.1 Termination by User: Users may terminate their account at any time by providing written notice to Tippbee. Upon termination, any remaining balance in the User's account after deducting the applicable commission, VAT, and VIVA.COM fees will be distributed to the User
9.2 Termination by Tippbee: Tippbee reserves the right to terminate or suspend a User's access to the services at its discretion, without notice, for conduct that it believes violates these Terms or is harmful to other Users, Tippbee, or third parties.
Tippbee reserves the right to amend these Terms at any time. Any changes will be effective immediately upon posting on our website. Users are responsible for reviewing these Terms regularly to stay informed of any updates. Continued use of the services following the posting of any changes constitutes acceptance of those changes.
These Terms are governed by and construed in accordance with the laws of Luxembourg. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Luxembourg.
For any questions or concerns regarding these Terms or the protection of your personal data, please contact us at:
Linkformoney SÃ rl
6 Boulevard Pierre Dupong
L-1430 Luxembourg
Email: info@tippbee.com